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MANAGED IT SERVICES

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Day to Day Help Desk Operations

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Your outsourced IT department to help save you time, money, and resources. Whether you’re considering upgrades to your software, internet, servers or migrating to cloud-based Office 365 and a new email system…we can help.

Most of our products and services can be managed remotely on the cloud. For those who need hands-on management, our technicians are knowledgeable and capable of getting you back to work.

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Sharepoint Intranet Solutions

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Easily collaborate across teams, across locations and your entire organization. By utilizing Sharepoint, you can manage your team and information seamlessly and with no downtime or transferring data between systems.

Your company is always on the same page with the ability to access the same information at all times. With mobile apps, Sharepoint still keeps you connected and up to date with every team member and client. We install and set-up Sharepoint systems to help clients become more effective and efficient.

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Cyber Security with Cisco, Cisco Meraki, and Ubiquity Routers

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Keep your business safe with the right Cyber Security System. Whether you need your information locked down for HIPPA compliance for Healthcare, PCI compliance for accepting credit card payments or general information and identity privacy, there is a cybersecurity system for you.

Depending on the size and industry of your business, the routers can be installed to keep your information safe and allows for remote access to troubleshoot and solve problems if they arise.

Through our cybersecurity consultation, we can determine which system will fit your needs and compliance requirements. We have single site and multi-site options.

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Anti-Virus, Anti-Malware, Anti-Ransomware by Sophos

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Don’t forget to protect against those who are trying to get into your system. Sophos software protects your network from computer viruses, malware, and ransomware.

While the other guys go into high anxiety mode when news of a new virus, malware or ransomware extracts data from a large business, the Sophos software has already identified and eliminated the threat.

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Managed Phone System

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You have the best of both worlds with our managed phone system provider 3CX. Whether you want hardware on-site or to work through the cloud, this system can do it all.

Ideal Telephone will create a unified communication system with the features and benefits you want from your telephone system.

It’s very user-friendly and no manuals to read and memorize. With three levels to choose from you have the standard package, professional and enterprise to meet the needs of your business call volume and employees. Caller id, voicemail, voice to email, transcription, cloud updates and custom template are available across service packages.

Whether you need hardware or prefer to work with a cloud-based system, troubleshooting and fixing issues can all be done remotely. No downtime required to update or fix problems, your calls can continue online with a headset during any telephone maintenance. Ideal Telephone will also train individuals and larger corporations upon installation so employees can fully utilize the features available.

Visit Ideal VoIP to get a full breakdown of features and see which level is right for you.

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Network Cabling

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We are the only Wisconsin provider to provide a Certified 25-year warranty on all of our Superior Essex network cable. By using Panduit network jacks, we give our clients an end-to-end solution to their cabling.

Fiber optics cabling sends lightwaves through a glass core for faster communications over short and long distances.

The multi-mode fiber optics cabling we use provides clients with up to a mile of communication ability. Because the core is wider in multi-mode fiber, it allows more data in, but the quality of data decreases over long distance. Multi-mode fiber is perfect for short runs of high bandwidth, audio/visual data, and communication.

If you need your information to travel longer distances, single mode fiber optics is better for you.

With the ability to process data 20-30 miles without decreasing, it’s perfect for medical and educational campuses, cable television and telecommunications.

We have an expert, BICSI Certified, cabling division at Ideal Technologies to handle all your cabling needs. Visit Ideal Cabling for more information

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CONTACT US

Listening to the problems you're having with technology is what we do.

Creating a plan to fix the problems with IT hardware and software that best fits your company, your workflow, and your goals are how we do it.

Taking technology out of the day to day activities allows you to focus on your business growth.

We develop IT solutions so your technology can grow with you.

Let’s chat today about your IT needs. Fill out the form below and we’ll be in contact in 24-48 hours.

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310 Meadow Ln, Wrightstown, WI 54180, USA

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